Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive new health and financial outcomes. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
10 Tips for Creating an Exceptional Customer Experience
Veterinary practices are facing increasing competition, which is coming from every side. How does a busy veterinary practice owner or manager find time to juggle all of their day-to-day tasks, as well as retain clients and increase appointment numbers?
Human Nature is Impacting Your Practice’s Bottom Line
Human beings are forgetful creatures. This inherent forgetfulness means that, without reminders, a portion of your appointments will be missed – resulting in lack of routine care for patients and lost revenue for your veterinary clinic.
Just want to let you guys know that after nearly five years with you guys, eVetPractice takes the cake for customer service and trouble shooting. I have learned so much from you. You always take the time to find a solution.
Animal Clinics of the Woodlands (Indian Springs)
Sparkline is the compass on my roadmap to business success. At the start of the month it gives me a detailed management level analysis to benchmark our performance against our strategic goals and expectations.
Dr Chris Reardon - Warwick Veterinary Clinic
Rapport’s ability to integrate with AVImark is huge. There are other systems out there that are similar to Rapport, but without that integration, it actually causes more work for my staff.
Stonebrook Veterinary Clinic
For the last 20 years, I have worked with many ImproMed/Covetrus technical support staff and the common thread has been their professionalism and willingness to find the answer.
I have used AVImark since it first came out. It has come a long way and it still has room to grow but overall it is the most user friendly of all the veterinary software systems I have used.
The Pets Place Animal Hospital