Do more with less. Eliminate practice chaos.
Covetrus Ascend, cloud-based veterinary practice management software designed to deliver time savings amidst industry staffing challenges. Plus, you’ll be supported by our premium customer success program with a dedicated specialist for your practice.
- 24/7 Ascend customer support
- +16 hours per week saved thanks to Ascend’s intuitive interface
- +1,300 practices trust Covetrus solutions across Asia Pacific
- +30 years’ experience
- Free online learning and resources with Ascend
- Supporting +15,000 veterinary users
- No lock-in Ascend contracts
What types of veterinary practices do we support?
+15,000 users trust Covetrus Ascend, VisionVPM and RxWorks.
Why Ascend?
What makes us different
Work from anywhere
Ascend is cloud-based and no longer constrains you to a physical desktop in the clinic, improving efficiency in and out of the practice.
Intuitive user interface
The most intuitive and modern cloud-based interface available. It’s why Ascend’s user base grew by +250% in 2023. Practices are seeing a reduction in staff training time from 4 hours per team member to 30 minutes using Ascend.
Improved team morale
Unlike other software providers, mental health and wellbeing are reflected in the design of Ascend.
Local focus, global reach
You’re supported by our local teams in Australia, New Zealand and the United Kingdom with the benefit of global teams across the world.
Onboarding and customer success
Simple three-step onboarding and our proactive customer success program ensures users are maximising their use and value from Ascend. In-person onboarding and implementation options available.
Tailored design and development process
Shaped by current users, industry mental health experts and veterinary professionals to address challenges specific to the Asia Pacific vet industry.
Get setup in 3 simple steps
- Short Implementation kick-off meeting
- Progress check-in
- We'll sort the data extract, migration and config for you
- Access to training materials
- Progress check-in ensuring you're ready to Go Live
- Meeting with team pre Go Live
- Q&A session post Go Live
- Increased support post Go Live to ensure your success
Once you're live on Ascend, we don't disappear. We'll organise success check-ins to ensure you're maximising Ascend. Plus, you've got 24/7 tech support and your customer success specialist. In-person onboarding and implementation options available.
Full connectivity and a one-stop shop experience
We partner and integrate with other key applications that make it easier to get on with your day.
Why partner with Covetrus?
Covetrus is committed to partnering with you to future-proof your practice. How? By leveraging unparalleled insights and expertise from our leading veterinary technology, distribution, instrumentation and consulting businesses, in the Covetrus ecosystem. There is no other provider across the market with this breadth of insight. We are a global company with a local focus and passion.
Trusted globally
+100,000 customers, +21 countries and
+5,500+ employees worldwide.
Global investment
We're a market leader in investment and
innovation of cloud-based veterinary software technology globally, supporting
the future of the industry.
Insights
We use veterinary practice data and customer
feedback from thousands of practices to fuel our decision making.
Staff experience
Many of our Covetrus staff have worked in
practice and understand your unique challenges and needs.
Supporting our industry
Covetrus & Provet proudly support the
AVA, NZVA, VNCA, Sophie's Legacy, Flynn's Walk, Australian Rainbow Veterinarians and Allies, Vets for Climate Action and Vet Answers plus more.
