Practice success

Practice owners often tell us they don’t have enough hours in the day to manage staff, receive inventory, set standard operating procedures, and put out fires – all while trying to provide the best medical care for patients. In this situation, it’s easy to see how important aspects of a business can fall through the cracks.

We regularly hear veterinary practice staff talk about their struggle to find time to manage all of the day-to-day tasks like scheduling appointments and handling front office jobs, while still trying to focus on their customers.

Most practice owners tell us they are focused on growing their business by getting customers through the door and selling more products and services. At the same time, many admit they struggle to sell enough products, especially with increasing competition from online retailers and pet store chains.

Practice owners tell us they know they can save time and money by improving their practice efficiency. However, they never seem to have enough hours in the day to manage every aspect of running a busy and growing business, let alone find ways to streamline their operation.