Increase practice appointments and free up staff with our automated reminder system.
Rapport Messaging integrates with RoboVet and allows you to completely automate your reminders and recalls using the best practice approach combining post, SMS and email.
Postcards, emails and text messages are automatically sent from Rapport at pre-set intervals ensuring reminders and recalls are not forgotten and are sent at most effective times to your clients. You will also receive a dedicated account manager to work with you to create, set up and execute your messaging.
Increase reminder compliance and reduce no shows
Appointment no-shows and cancellations can negatively impact your practice revenue, can cause inefficiencies in operational performance and create financial pressure.
Reduce fail to attends by up to 50% by sending an automated SMS on the day or the day before an appointment.
Increase practice revenue
Improve practice image and client relationships
Consistent messaging help build your image and client relationships. Engaged clients visit more, promote more and stay with your practice longer. Building trust and commitment through effective communications is key in showing your clients that you care about what matters to them most.
With Rapport, your clients will receive relevant, timely communication at exactly the right timing in the reminder or recall schedule and your practice will avoid a deluge of calls into the practice at once.
All the functionality to run a communication is already there and automated
Increase product sales
Remind your clients of the necessity of compliance and get instant visibility of the products your clients received.
Better reputation management
Send client satisfaction surveys, get immediate feedback and display client testimonials on your website.
“It is immensely easy, there is no more to-ing and fro-ing. The time saving has been the biggest benefit alongside the cost savings that accompany this.” – Churchfield Vets