10 Tips for Creating an Exceptional Customer Experience
Veterinary practices are facing increasing competition, which is coming from every side. Not only do you have to continue to keep a close eye on competitor clinics in the next ...
Human Nature is Impacting Your Practice’s Bottom Line
Human beings are forgetful creatures. According to a national poll reported in Huffington Post, two-fifths — or 39% — of us have forgotten or misplaced at least one everyday item in the past week.
Four Essential Payment Processing Reports
As a practice owner or manager, it’s essential to know your financial position immediately at any point in time. This is why integrated payment processing is so valuable.
Is Your Outdated Computer Costing You Money?
Budgets are always a delicate balancing act between anticipated practice revenue and the expenses you must incur to keep your business running.
Three Common Data Backup Misconceptions
If you’ve been a practice owner or manager for even a short time, you’ll have realized three important things about clinic life: computers crash, people make mistakes, and disasters happen when you least expect them.
Don’t Lose Any More Revenue to Lapsed Clients
Running a profitable veterinary practice isn’t just about obtaining new clients, or offering additional revenue-generating services.
Take the Guesswork out of End of Year Planning
End of year planning can be both an exciting and stressful time for your veterinary practice. It allows you to make plans for the coming year, and set goals and budgets that will help your clinic thrive and grow.
Three Key Factors to Look for in a Payment Processing System
Somewhere around 80% of consumers today prefer to pay for goods and services by credit card. It’s no different when it comes to paying for their vet bills.