eVetPractice training

  • Essentials training for all new practices

  • Data conversion

  • Workflow customization

  • Training calls

  • Onsite training

Implementation training

You can select from a wide range of training options to meet your practice's needs.

eVetPractice Essentials training

All new practices receive Essentials training, which includes:

  • Three (3) training calls with an eVetPractice Implementation Specialist discussing billable items (how to get paid)
  • Workflow customization (how to operate on a daily basis)
  • One (1) hour of employee training during implementation.

In addition to Essentials, practices can select premium training or add-ons to Essentials. Learn more about all of your options in the Implementation Offerings brochure.

Premium training options

Practices also have the option to select additional training to provide for your staff. We offer two levels of Premium training as well as add-on training modules to eVetPractice Essentials.

Both Premium offerings include consultative configuration, management, and employee training as well as post go-live assistance to ensure you are using eVetPractice efficiently in the weeks following implementation. Based on implementing more than 2000 practices, Covetrus has found that Premium Onsite training is better suited for practices that want that assurance of a dedicated Implementation Specialist on the go-live day. For other practices who prefer 100% virtual assistance we offer Premium training.

Premium onsite

  • Ten (10) hours of virtual training
  • Four (4) hours of site customization
  • Three (3) days of onsite assistance with an eVetPractice Trainer


  • Ten (10) hours of virtual training
  • Four (4) hours of site customization
  • Six (6) hours of virtual go-live assistance

Implementation roadmaps

If you have selected either of our premium training options, learn more about the implementation process by selecting the appropriate implementation roadmap below.

Go-live roadmap with data conversion

Go-live roadmap without data conversion

Add-on implementation offerings

You can select implementation offerings that complement your Essentials training to ensure your staff is prepared to go live.

Customization service with data conversion

Recommended add-on for clinics migrating data from prior practice management software. This offering provides a dedicated Covetrus Implementation Specialist to focus on additional conversion tasks while your staff takes care of patients.

Customization service without data conversion

Includes 2 hours of site configuration by an eVetPractice Specialist.

Role-based employee training

Includes three (3) additional learning labs for your employees, giving them hands-on eVetPractice experience prior to go live.

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