Support: AVImark

Contact Support

Live Chat

Have a live online chat with a support team member.

Start a Live Chat session

Request form

Fill out the support request form and receive an answer back asap.

Fill out a support request form

Remote Session

Activate a secure remote session with a support specialist.

Download TeamViewer for Remote Support

Phone Support

Call us at 1-877-838-9273 (Option 1) for support.

Support Resources

Support Documents

Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.

View support documents.

 

Release Notes

Read about the improved functionality in the latest AVImark software release.

View release notes.

AVImark Sync

Learn how to install and setup AVImark Sync.

View Sync instructions.

VetWeb

Learn how to install and use VetWeb.

View VetWeb instructions.

Support Hours

Review our product support hours as well as our holiday support schedule.

Holiday Hours

Memorial Day: May 27: CLOSED

Independence Day: July 4: CLOSED

Labor Day: September 2: CLOSED

Thanksgiving: November 28 & 29: CLOSED

Christmas: December 24: 7 am – 5 pm CST and December 25: CLOSED

New Year: January 1: CLOSED

AVImark Software

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

Payment Solutions

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

Lab

Phone and Request Forms

Monday–Friday: 7 am–6 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST