Contact Support
Request Form
Fill out the support request form and receive an answer back asap.
Fill out a support request form.
Remote Session
Activate a secure remote session with a support specialist.
Support Resources
Support Documents
Search for hardware specifications and end-of-year processing information.
Release Notes
Read about the improved functionality in the latest ImproMed software release.
Standard Hours
Phone and Request Forms
Monday–Thursday: 7 am–8 pm CST
Friday: 7 am–6 pm CST
Saturday: 8 am–2 pm CST
Chat
Monday–Friday: 8 am–5 pm CST
Saturday: 8 am–2 pm CST
Holiday Hours
Memorial Day: May 27: CLOSED
Independence Day: July 4: CLOSED
Labor Day: September 2: CLOSED
Thanksgiving: November 28 & 29: CLOSED
Christmas: December 24: 7 am – 5 pm CST and December 25: CLOSED
New Year: January 1: CLOSED