Resources

Resources

Articles

Read interesting and informative articles, designed to help you grow revenue, boost compliance, and simplify success. We cover a wide range of topics, including best practices in metrics and measurement, practice marketing, software training, inventory management, and more.

Eight Things You’ll Learn at VetSummit 2019

Improve the way you care for your patients, your clients, your team…and you! Today’s veterinary professionals must be more rounded in their knowledge and expertise than ever before. It’s no …

How wellness plans benefit your patients and your practice

Wellness plans help ensure your patients’ owners are prioritizing their animal’s long-term health and wellbeing. This proactive investment in the health of pets is a growing trend across the veterinary ...

Train your staff to use your PIMS better – add thousands to your bottom line

Practice management software is designed to help veterinary clinics run more smoothly and efficiently. However, poor training can result in your staff under-utilizing your solution, which could mean you’re missing …

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Newsletters

Our newsletters help you get the most from your software investment, with useful hints and tips, plus updates on what’s happening in the world of veterinary technology. We also give you insights on ways to enhance your practice efficiency through our approved partner network.

Fall Newsletter

In this issue we cover practice metrics, hardware solutions, practice marketing, training, inventory management, and more!

Summer Newsletter

In this issue we cover business practices, marketing, training, and more!

Spring Newsletter

In this issue we cover wellness plans, client retention mistakes, inventory management, and more!

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White Papers

Making sense of EMV PCI DSS

Over the last couple of years you have probably read copious amounts of legal jargon on EMV and PCI DSS compliance, and the liability shift. No matter how secure your payment systems are, accepting credit card payments always carries some degree of risk.

How to achieve optimal reminder and recall effectiveness

Today’s veterinary practices face mounting financial pressure as a result of clients either postponing routine appointments or stopping patronage altogether. This white paper explains best practices for returning these clients to your practice on a regular basis.

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Case Studies

Learn more about real-life experiences with our software and solutions. Our customers share actual data from their practices and explain how our tools have helped their practices grow.

Rapport to the rescue, manage practice reminders with ease

Marlton Animal Hospital is a busy, five-doctor small animal practice in Marlton, New Jersey. Founded in 1971, this successful business serves over 4,300 active clients annually, with a full patient …

Improving efficiency and client satisfaction with cloud-based software

Since opening its doors nearly 40 years ago, Ponchatoula Animal Hospital has prided itself on offering excellent veterinary care in a family-like atmosphere. But when the hospital grew exponentially following ...

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Success Stories

Success Stories

Just want to let you guys know that after nearly five years with you guys, eVetPractice takes the cake for customer service and trouble shooting. I have learned so much from you. You always take the time to find a solution.

Animal Clinics of the Woodlands (Indian Springs)

Success Stories

Sparkline is the compass on my roadmap to business success. At the start of the month it gives me a detailed management level analysis to benchmark our performance against our strategic goals and expectations.

Dr Chris Reardon – Warwick Veterinary Clinic

Success Stories

Rapport’s ability to integrate with AVImark is huge.  There are other systems out there that are similar to Rapport, but without that integration, it actually causes more work for my staff.

Stonebrook Veterinary Clinic

Success Stories

For the last 20 years, I have worked with many ImproMed/Covetrus technical support staff and the common thread has been their professionalism and willingness to find the answer.

Crossroads Vet

Success Stories

I have used AVImark since it first came out.  It has come a long way and it still has room to grow but overall it is the most user friendly of all the veterinary software systems I have used.

The Pets Place Animal Hospital
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Training

ImproMed Training

Get your team up to speed on ImproMed software with customized, expert training and education. Our software comes with workplace training that includes hardware setup and software instruction. We also …

AVImark Training

Most veterinary practices only use around 20 percent of their practice management software functionality.  Think of how many features you use on a daily basis, and then consider how much …

Register for training