Resources

Resources

Articles

Read interesting and informative articles, designed to help you grow revenue, boost compliance, and simplify success. We cover a wide range of topics, including best practices in metrics and measurement, practice marketing, software training, inventory management, and more.

Five Common Misconceptions about Ongoing Training and Development

Training and continued professional development is crucial for veterinary clinics. It keeps staff up to date and proficient in the latest animal care trends, technology, and best practice. It also ...

Three Key Factors to Look for in a Payment Processing System

What could integration, reliability, and support mean for your business? Somewhere around 80% of consumers today prefer to pay for goods and services by credit card. It’s no different when ...

Attract Patients and Revenue Back to your Practice – Risk-Free

Pay nothing until clients visit with their pet According to Covetrus research, the average veterinary practice hasn’t seen over 20% of its patients in the past 18 months. For a ...

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Newsletters

Our newsletters help you get the most from your software investment, with useful hints and tips, plus updates on what’s happening in the world of veterinary technology. We also give you insights on ways to enhance your practice efficiency through our approved partner network.

Fall Newsletter

In this issue we cover practice metrics, hardware solutions, practice marketing, training, inventory management, and more!

Summer Newsletter

In this issue we cover business practices, marketing, training, and more!

Spring Newsletter

In this issue we cover wellness plans, client retention mistakes, inventory management, and more!

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White Papers

Making sense of EMV PCI DSS

Over the last couple of years you have probably read copious amounts of legal jargon on EMV and PCI DSS compliance, and the liability shift. No matter how secure your payment systems are, accepting credit card payments always carries some degree of risk.

How to achieve optimal reminder and recall effectiveness

Today’s veterinary practices face mounting financial pressure as a result of clients either postponing routine appointments or stopping patronage altogether. This white paper explains best practices for returning these clients to your practice on a regular basis.

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Case Studies

Learn more about real-life experiences with our software and solutions. Our customers share actual data from their practices and explain how our tools have helped their practices grow.

eVetPractice delivers exceptional mobility

City Paws Home Health is a fully mobile small animal veterinary practice that services the Columbus, Ohio, area. Although the veterinarians and the practice team have an office to use …

Practice cuts inventory processing time in half

Bridgeport Veterinary Hospital is a full-service clinic based in Bridgeport, PA that offers the full range of pet care services you’d expect from a modern practice, as well as nutritional …

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Success Stories

Success Stories

Just want to let you guys know that after nearly five years with you guys, eVetPractice takes the cake for customer service and trouble shooting. I have learned so much from you. You always take the time to find a solution.

Animal Clinics of the Woodlands (Indian Springs)

Success Stories

Sparkline is the compass on my roadmap to business success. At the start of the month it gives me a detailed management level analysis to benchmark our performance against our strategic goals and expectations.

Dr Chris Reardon – Warwick Veterinary Clinic

Success Stories

Rapport’s ability to integrate with AVImark is huge.  There are other systems out there that are similar to Rapport, but without that integration, it actually causes more work for my staff.

Stonebrook Veterinary Clinic

Success Stories

For the last 20 years, I have worked with many ImproMed/Covetrus technical support staff and the common thread has been their professionalism and willingness to find the answer.

Crossroads Vet

Success Stories

I have used AVImark since it first came out.  It has come a long way and it still has room to grow but overall it is the most user friendly of all the veterinary software systems I have used.

The Pets Place Animal Hospital
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Training

ImproMed Training

Get your team up to speed on ImproMed software with customized, expert training and education. Our software comes with workplace training that includes hardware setup and software instruction. We also …

AVImark Training

Most veterinary practices only use around 20% of their practice management software functionality.  Think of how many features you use on a daily basis, and then consider how much money …

Register for training